Wednesday, 2 May 2012

What a CLAMP!!



On a hectic Tuesday evening I went out to the car park at college to head home for work. To my surprise there was a clamp on my car. I immediately went to the window were my ticket was placed to find it had blown over in the wind when I shut the door. I angrily rang the company to come and remove the clamp, on doing so they stated that they would not remove the clamp until the fee of 60 euro was paid. I needed to go home so rang a friend to borrow the cash to do so. The man said I could appeal my case via email so I did so.

I got the following response...

Dear Ms Murphy

We acknowledge receipt of your correspondence regarding your vehicle being immobilised and these are our findings;

Whilst we sympathise with the circumstances surrounding the vehicle being immobilised our enforcement officers would be unaware of them and would carry out their instructions accordingly.

The Dundalk Institute of Technology car park is private property and we are contracted to enforce the parking regulations on this site.

Pay & display is in operation in this car park and all vehicles parked in this car park must display a valid ticket at all times whilst parked there.

A pay and display ticket is only valid when it is displayed visibly and clearly on the dashboard/windscreen of the vehicle. The ticket must be displayed in such a way that it can be read for verification purposes by our operatives on patrol.  The onus is on you the driver of the vehicle to ensure that your ticket is displayed correctly, before you leave your vehicle unattended.

Due to the vehicle being parked in contravention to the sites rules, we are unable to grant your appeal. If you would like to appeal our decision further please submit your 2nd appeal to the Independent Parking Appeals Services (IPAS) under The Second Appeal -Independent Process section available on www.webappeals.ie

Thank you for your correspondence and NCPS now consider this matter to be closed.
Yours sincerely
Appeals Officer

So my next mission this week is to respond with a second appeal. After four years of continually paying for parking they must understand that this was simply a gush of wind that resulted in a 60 fine. Damn you Mother Nature but fingers crossed all will be sorted.

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