Tuesday, 1 May 2012

Overview of Rebranding Newgrange CA


NEWGRANGE




As a combined CA for two modules integrated marketing & E-Tourism as a group we were asked to choose a company which we felt needed to be rebranded. Our group choose Newgrange.
Newgrange is one of the oldest heritage sites, over 5000 years old; it was built before the Egyptian Pyramids and Stonehenge in England. It was constructed during the Neolithic age by the farming community which thrived on the lands of Boyne Valley. The term ancient temple is used to describe Newgrange; it is a place of religious, spiritual and ceremonial importance. Newgrange is a large kidney shaped mound covering an area of over one acre, retained at the base by just under 100 highly ornate kerbstones, The inner passage leads to a cruciform chamber with a corbelled roof.
Newgrange is best known for the illumination of its passage and chamber by the winter solstice sun. Above the entrance to the passage at Newgrange there is an opening called a roof-box. Its purpose is to allow sunlight to penetrate the chamber on the shortest days of the year, around December 21, the roofbox allows sunlight to penetrate the chamber, illuminating the passage tomb. This is referred to as the winter solstice.

Facilities


•             Personalised Day Tours
•             Day Tours for Visitors
•             Winter Solstice Lottery
•             Newgrange coin Set
•             Visitor Centre

Situational Analysis


As a brand Newgrange has a limited level of brand awareness, they have not defined the brand or the target market. Their website is one of the only means of brand marketing and promotion and it is basic with information difficult to find.  At present they do not take part in any advertisement for the brand through radio, television, social-media or the internet. Although they are linked with Tourism Ireland, there is no brand reinforcement at present, they hold a non-competitive position in the cultural tourism market.
The unique selling point of Newgrange; the rarity of the product being offered has great potential to be the leading cultural tourism attraction in Ireland.
Key market focus:
  •  To attract increased tourism to Newgrange, in line with the market growth in all markets and        continue  to develop against all competition
  •  To win a larger share of the growing number of Europeans visiting Ireland
  •  To secure American traffic from tourists using Irish heritage as the main attraction
  •  To attract more domestic short-break tourism

Goal/Objectives:

  •  Develop a new and improved website integrating Search Engine Optimisation resulting in better competitive positioning within the market. 
  •   Create a new brand, logo and slogan for Newgrange that has international potential
  • Create a one voice one look brand that can be effectively communicated to the identified target markets
  •  Introduce more effective marketing strategies using online and offline methods of communication.
  •  Link  suitable channels of communication with the defined target markets.
  • Ensure the new brand creates Top of Mind Awareness (TOMA) across the identified target markets
  • Position Newgrange as the main historical tourist attraction in Ireland, using the rarity of Winter Solstice experience.
  • Capitalise on the potential of foreign tourism inflows from regions with an interest in Irish history.
  • Identify suitable tools available to measure the success of online and offline methods of new brand communication
                                                           

New Logo


Newgrange does not currently posess its own unique logo; it is tied in with the local heritage group Bru na Boinne. This logo showcases the renowned hand carved spiral design from the entrance stone to the passage grave. This logo can be easily replicated for use on all promotional material for  Newgrange e.g. merchandise. It is a symbol that can provide customers with instant and powerful brand recognition of Newgrange.

Slogan


Newgrange- ‘The Irish Wonder of the World’

The existing brand for Newgrange had no slogan; having evaluated many alternatives the above slogan was developed.  It was felt that this was short and catchy, could be used for both online and offline promotional material and personified the Newgrange experience. It also has international appeal allowing Newgrange to be marketed overseas.

Website

We developed the following website mock-ups you can see the current website at by clicking here.





Communications Mix

Strategy

The new brand should create Top of Mind Awareness (TOMA) across the desired markets and initiate:
Attention-           Sparking the curiosity of the consumer in the new brand.
Interest-              Potential to create a desire for the new brand, more information is sought.
Desire-                 Stimulating action to buy, pros and cons have been considered and compared to market rivals, desire for brand can grow and may translate into purchase.
Action-                 Attention, Interest and desire for the product can trigger action; here the consumer will convert their desire into a sale.
The desired outcome of the marketing strategy is that the communications will be:
Relevant-            Possess a uniform purpose, to increase brand exposure.
Originality-          Stand out amongst competitors, attract attention from desired markets.
Impact-                Create a lasting impression and generate sales.

Tactics


·         Website
·         Viral Marketing
·         Social Media
·         Offline

Measuring success

Once the objectives of communicating the new brand have been determined and the strategies and tactics used to achieve the objectives have been implemented it is then necessary to measure the success of the communications mix. We did this using both online and offline
·         Where is brand interest coming from in terms of geographical area and market segments?
·         What communication channels are generating the greatest interest?
·         What are our markets saying about us?
·         How can communications be improved? Where are we going wrong?
·         Have we provided enough information to our markets?
·         What communication channels would be better suited to this audience?


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